Sold through retailers such as Lowe's and Amazon, the U.S. government says the product "can fail to detect and alert consumers."
Nearly 27,000 Home Safety Devices Sold Nationwide in the U.S. Have Been Recalled
Published on Nov. 14, 2024
According to the Cleveland Clinic, carbon monoxide poisoning is a life-threatening illness that occurs after breathing in fumes that contain carbon monoxide. More than 400 people in the U.S. die from carbon monoxide poisoning each year, and an additional 100,000 are hospitalized.
Carbon monoxide (CO) is a colorless, odorless, and tasteless gas that’s virtually undetectable. It’s also poisonous and flammable—and able to kill within minutes. “When high levels of CO enter your body, it can be deadly after only a few minutes,” the Cleveland Clinic notes. “The most common symptoms of CO poisoning are a headache and shortness of breath.”
Other carbon monoxide poisoning symptoms can include:
- Chest pain
- Dizziness and weakness
- Fainting (loss of consciousness)
- Loss of muscle coordination
- Mental confusion
- Severe headache
- Upset stomach, nausea and vomiting
All this is what makes a carbon monoxide detector a must-have item in every home. However, on Thursday, November 14, the United States Consumer Product Safety Commission (CPSC) announced the recall of 26,360 DeNova Detect Brand Combination Natural Gas and Carbon Monoxide Detectors. The items were sold nationwide at Lowe’s, on Amazon, and direct to consumers via the company’s website, Denovadetect.com.
The products have been pulled from shelves due to a dangerous malfunction. “After alerting consumers to the presence of natural gas or carbon monoxide, the recalled alarm can go into sleep mode when the alert lasts less than four minutes. During this time, the alarms can fail to detect and alert consumers to a new incidence of natural gas or carbon monoxide, posing a risk of carbon monoxide poisoning,” the CPSC’s notice says.
The affected safety devices were sold between December 2023 and July 2024, retailing for between $90 and $102. The model number, located on the top side of the alarm, is DD622NCV. The words “DeNova Detect, Natural Gas + Carbon Monoxide” are printed on the front of the alarm, and the serial number is located on the right side of the alarm. New Cosmos USA Inc., of Lisle, Illinois, was responsible for distribution.
Natural gas, such as methane, can also pose a serious hazard in the home. Natural gas detectors can help identify gas leaks, which can lead to fires or combustion.
If you believe you may have purchased one of the recalled products, the CPSC says you should immediately register online via a recall page on company’s website to receive a prepaid shipping package and replacement alarm.
The CPSC suggests, “Consumers should continue using the recalled alarms until they install the replacement alarms. Once they receive the replacement alarm, consumers should ship the recalled alarm back in the provided prepaid shipping package.” (However, some consumers may want to simply replace the device without waiting on the swap.)
For tips on protecting yourself against carbon monoxide poisoning, consumers are urged to review the CPSC guidelines. If you have questions related to the products, click through the recall link announcement above.
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